A smarter way to trade-in your device

Trade-in and get up to SAR 3,800 cashback for
a New Galaxy Z Fold6| Z Flip6

Trade-in now

How it works

1

Purchase: Visit samsung.com/sa_en and purchase any Samsung TV & Monitor

2

Visit: Go to samsung.northladder.net/sa-en, select your old product, and complete the evaluation

3

Evaluation: Keep your old product ready. Our trade-in partner will contact you after 7 business days to initiate the pick-up of your old device from your home

4

Courier Pick-up + Home Inspection:
Al Hofuf, Al Jubail, Al Khobar, Al Qatif, Dammam, Dhahran, Ras Tanura, Safwa, Sihat, Al Kharj, Riyadh

A doorstep home assessment will take place during the pick-up

Courier Pick-up only:
Jeddah, Taif, Makkah, Madinah
A courier pick-up will be arranged, and the evaluation will follow after it in NorthLadder evaluation facility

5

Cashback:
Once the evaluation is completed, For all other regions in Saudi Arabia, the amount will be transferred via bank transfer

FAQs

Everything you need to know about our Trade-in Program.
Can’t find the answers you are looking for?

Contact us.

Trade-in your device

1. Purchase Your New Samsung Product
Start by visiting samsung.com/sa_en. Browse through the selection and purchase any Samsung TV or Monitor that suits your needs.

2. Visit the Trade-In Platform
After purchasing your new Samsung product, go to samsung.northladder.net/sa-en. Here, you’ll be able to select the old device you want to trade in. Follow the on-screen instructions to complete the online evaluation process for your old product.

3. Evaluation and Pick-Up Process
After you’ve completed the online evaluation, our trade-in partner will contact you after 7 business days to arrange a doorstep pick-up. The process varies slightly depending on your location:
Courier Pick Up + Home Inspection:
Al Hofuf, Al Jubail, Al Khobar, Al Qatif, Dammam, Dhahran, Ras Tanura, Safwa, Sihat, Al Kharj, Riyadh

A doorstep home assessment will take place during the pick-up :

A doorstep home assessment will be conducted when your old product is picked up. This means the evaluation of your device will happen at your home during the pick-up, providing a seamless and convenient experience.

Courier Pick-up only:
Jeddah, Taif, Makkah, Madinah

A courier pick-up will be arranged to collect your old device. The evaluation of your product will follow after the pick-up is completed.

4. Receive Your Cashback
Cashback:
Once the evaluation is completed, For all other regions in Saudi Arabia, the amount will be transferred via bank transfer

Our online platform will automatically calculate the estimated value based on the grading criteria mentioned on the website. The final value will be provided after the evaluation is complete.

Our competitive prices are based on bids placed by dealers from across the country. As such, when dealers compete to buy your device, what you get will be the highest quote on the platform.

Our trade-in partner will contact you to arrange a courier pickup or door-step evaluation after 7 business days after you receive your new device.

If you attempt to trade-in a product which doesn’t meet the requirements we have specified, a new value will be given by our online trade-in partner. If the value doesn’t meet your expectation, your old device will be returned.

We accept devices that power on and are in working condition. Based on the final condition given by the agent, you can choose to accept or refuse to trade-in your device. The last call is in your hand.

Our trade-in partner will have the sole discretion to resell or harvest components/raw materials of the assets in an environment-friendly manner.

If the model you want to trade-in is not listed, please send us the details on support@northladder.com.

You can use any of the following valid National ID in original (no copies or photos):
– Passport
– Driving license

Your cashback will be transferred via bank transfer for all of Saudi Arabia.

You can trade-in 1 old device for one new Samsung Device purchase on samsung.com/sa_en. You can apply for trade-in only once per Samsung Order ID.